Shipping policy
Processing Time
Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Destinations
We ship to France, the European Union, and Turkey.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and the weight of your order.
Delivery Times
We primarily ship via Colissimo. Estimated delivery times are:
- France: 2–5 business days
- European Union: 5–10 business days
- Turkey: 7–14 business days
Delivery times are estimates and may vary depending on the carrier and destination. We are not responsible for delays caused by customs or circumstances beyond our control.
Tracking
Once your order has shipped, you will receive a tracking number by email so you can follow your delivery.
Customs & Duties
Orders shipped to Turkey or outside EU may be subject to customs duties and import taxes upon arrival. These charges are the responsibility of the recipient.
Contact
For any questions about your shipment, please contact us at info@oceparis.com